Workflows

Structure your reminder cycle effectively with CreditDevice to gain a clear overview, save valuable time, and optimize your processes.

Dynamische workflows
Dynamic workflows

Automatically adjust workflows based on customer behavior and minimize financial risks.

Automation

Efficiency through automation of routine tasks; maintain control in important interactions.

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Customer segmentation

Effective customer approach through detailed segmentation and customized communication strategies.

Debtor management

Improve efficiency with workflows

Using CreditDevice workflows in your accounts receivable management can significantly increase your team’s efficiency. Each customer group requires a unique approach, and our customisable workflows allow you to approach each customer effectively. Customise the workflow based on criteria such as customer type, impact and risk to ensure the most appropriate approach for each type of business.

Automation

Save FTEs by automating processes and actions.

Targeted dunning

Customise communication for each debtor group.

Reliability ✔️

Make sure no arrears are missed.

Efficiency

Minimise manual work.

Continuity

Easily take over work from absent colleagues.

Pay online

Integrate QR codes or payment links in your e-mails or text messages.

Punctualities

Always send payment reminders on time.

Quick payment

Get invoices paid faster

Credit management software

Want to know more about the different types of workflows?

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Always up to date with CreditDevice

Stay efficient and organized within your accounts receivable management

With CreditDevice workflows, your team will always be up to date on all outstanding invoices. Automate reminders and dunning, and customize communication per customer group for optimal results.

Always up to date

Thanks to the actions resulting from the CreditDevice workflows, your employees are constantly informed of the current status within the accounts receivable management. The software automates all set actions daily, from sending the first reminder to submitting a collection. This guarantees a consistent follow-up of overdue invoices and simplifies the taking over of tasks from absent colleagues.

Set up workflows per customer group

Contact with debtors differs per customer group. For private individuals, telephone contact during the day often does not work, while larger companies require a personal approach. Our workflows offer detailed segmentation, so that you can choose the most effective approach per customer group. For example, you can automatically send copy invoices to large companies or send an SMS to private individuals and self-employed persons in the evening, so that your customers pay on time.

Debtor management

Improving efficiency with workflows

Use advanced workflows and payment options to optimize your accounts receivable management. With CreditDevice you can automate, personalize and proactively respond to changing payment behavior, so you always stay in control.

Dynamic workflows

Our workflow-driven actions always direct debtor management employees to effective actions that match the debtors that require attention within the capacity of a department. The software automates the desired actions daily, from sending the first reminder to submitting a collection. This guarantees a consistent follow-up of overdue invoices and simplifies the taking over of tasks from absent colleagues.

Online payments and debtor portal

Add payment links or QR codes to letters, emails or text messages within your workflow actions. This promotes faster payments, especially for specific customer types. You can also include a link to the accounts receivable portal, where debtors can view their invoices, download copy invoices, leave messages or pay directly online. Determine the tone and type of communication that is most effective for each customer group.

Discover our all-in-one solution

Combine different modules into one powerful package

Find out how our credit management software improves your processes.

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