AI IN CreditDevice
AI that prepares your work, rather than taking it over
- Not general AI
- Answer in seconds
- ISO/IEC 27001 Certified
* We are not responsible for any inaccuracies. The terms and conditions apply to this product.
Scout is the AI assistant from CreditDevice. It reads along in your credit report, your debtor file, and your mailbox, prepares the right action for you, and leaves the confirmation to you.
Scout AI assistant
Online
Our view on AI
AI in credit management is only useful if it takes money, agreements, and customer relationships into account. That is why we built Scout, which prepares and explains your work, leaving the decision to you.
You decide what Scout does
Scout opens and fills in the correct details in advance. You check and confirm. Or hand over control and let Scout do it for you.
Not general AI
Scout works based on the CreditDevice methodology and your own file and company data, not on what is found somewhere on the internet.
Profit is in repetition
The greatest time savings are not in one clever sentence, but in actions you currently perform thirty times in a row. Think of a payment commitment for thirty invoices.
Where you will encounter our AI
In three places in your daily work
No separate AI tool that you have to open. Scout is right where you already do the work: in the credit report, in the debtor file, and in your mailbox.
01
In the credit report
Ask a question about a report and get a well-founded answer, including the figures it is based on.
02
In the debtor file
Give a command in plain language and Scout prepares the right form. From notes to payment plans.
03
In your emails
Incoming mail is recognized, linked to the correct file, and answered with a draft that is ready for you.
Module 01 / 03 · Credit Information
Know in seconds if you can trust a customer
Scout is CreditDevice’s AI assistant that provides immediate answers to your credit questions. Its responses are well-reasoned, consistent, and based on up-to-date company data.
- Q ask your question about the report you have open.
- Mapping risks: what lies behind a score, in plain language
- Complete Report Analysis
2.4s average response
Available 24/7
Scout
Why is this limit lower than last year?
The limit decreased from €90,000 to €75,000 following the 2025 annual figures: equity decreased by 12% and the average payment term increased from 26 to 34 days. Payment behavior itself remains within agreement.
2025 Annual Accounts Payment Experiences Industry FiguresModule 02 / 03 · Accounts Receivable Management
Scout: your AI assistant in the debtor file
Scout appears as a chat window in the file. You ask a question or give a command in plain language, and Scout helps you set up the right action without you having to leave the file.
- Ask your question in plain language: "I want to add a payment plan for all overdue invoices in 5 installments."
- Scout opens and fills in the correct form for you in advance; you check and confirm it.
- Scout also has access to our help center and answers questions about how CreditDevice works.
Scout AI assistant
Online
What Scout prepares
Essentially everything around your invoice table and workflow
- Explanation and help
- Escalate
- Payment scheme
- Notes
- Reschedule
- Payment commitment
- Tasks
- Invoice status
- Dispute or complaint
- Incoming contact
- Confirm payment
- Questions about CreditDevice
Module 03 / 03 · Email Integration
From incoming mail to sent reply
Our software learns from all incoming emails, recognizes patterns and subjects, and automatically prepares emails for you. By using AI, you can automate routine emails and free up valuable time for complex tasks.
- Automatically link emails to debtor files for better overview and file building.
- Email classification recognizes the subject and places the mail at the correct step in your workflow.
- Everything centralized: no more switching between different applications.
Gmail
Outlook
Imap
Secure and in control
Scout prepares, you confirm
Never changes independently
Scout only reads file data to retrieve context, such as outstanding invoices. It never changes anything itself.
One debtor at a time
Each conversation is linked to the open file. Scout does not look outside that file and does not mix up customers.
ISO/IEC 27001
The same information security as the rest of the platform. Your data remains within the environment where it already resided.
In-depth
Podcasts, webinars, and articles
about AI
How we view AI, where it does and doesn’t work, and what is changing in your daily work.
Let's work together!
Invest in the future!
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Speak to our experts
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