What is a debtor portal?
The accounts receivable portal is an environment for your customers in which they can log in to easily view copy invoices, request payment arrangements, leave messages and make payments directly online.
CreditDevice’s accounts receivable portal enables your customers to exercise self-service. They can download copies of invoices, leave messages, make payments directly online and request payment schedules themselves. This saves a lot of time not only for you as a company, but also for your customers. By giving your customers access to their own accounts receivable portal, you enable them to view their invoices, pay or ask questions, without the need for additional email traffic or phone calls. This is possible Daytime, morning, evening and even on weekends. It also improves communication between the customer and the company because your debtors can immediately grab the right documentation they need without sending multiple emails back and forth.
The operation
A debtor logs in with a link that you can add to your emails and letters, and after verification with a zip code, the debtor can easily manage their outstanding invoices. The portal even allows you to add your own company logo, keeping the full look and feel of your organization. In addition, the portal is also available in multiple languages, which the customer can choose himself.
