Debtor management software
Debtor management that works for you
CreditDevice Debtor Management automatically follows up on outstanding invoices: from payment reminders to demand letters and debt collection. With workflows you set yourself, a central debtor file, and AI that processes incoming debtor emails for you.
Integrated with Exact Online, AFAS, Business Central, Twinfield, and SAP.
Cash Flow Trend
Last 8 weeks
Some of our customers
From SMEs to international organizations like Equans, Scania, and VDL. More than 2,750 customers work with CreditDevice.
CreditDevice Debtor Management
Debtor management software
Debtor management software automates the follow-up of outstanding items: payment reminders, demand letters, payment arrangements, complaints, and collections. This prevents payment arrears and keeps your DSO under control.
CreditDevice Debtor Management is software that allows you to automatically follow up on outstanding invoices: from payment reminders to demand letters. Workflows adapt per customer segment. A customer who always pays on time receives a different approach than a chronic late payer.
Single debtor file
In CreditDevice, a customer’s invoices, agreements, emails, complaints, and actions are all in one place. Everyone in your team works with the same information.
Automated follow-up
CreditDevice sends reminders and demand letters according to workflows you set yourself per customer group, payment behavior, risk, or country.
Multiple administrations
CreditDevice brings data from different accounting and ERP systems together into one workflow, even across entities and countries.
Unlimited number of users
No per-user licenses or hidden costs. Everyone on your team can work with the same software without any restrictions.
Features
Everything for debtor management in one platform
Dynamic workflows
CreditDevice sends reminders, demand letters, letters, call actions, and tasks according to workflows per customer group, payment behavior, and risk.
Complaints and disputes
Register disputes per debtor or per invoice. In CreditDevice, you assign them, track the resolution, and work with an escalation ladder.
AI for incoming email
AI in CreditDevice reads incoming emails from debtors and processes them into the correct file. For itsme, this saves 32 hours per week.
Debtor portal and online payments
Customers view their outstanding items in the CreditDevice debtor portal and pay directly via a payment link from providers such as Mollie, Buckaroo, Twikey, or Rabo Smart Pay.
Reporting and Power BI
Track outstanding items and payment arrears in customizable, clickable lists. CreditDevice schedules reports and links with Power BI.
Payment arrangements and collections
Record payment arrangements in the debtor file. CreditDevice follows them up and keeps the collection follow-up in the same process.
Flexible setup
Your credit policy determines the follow-up
A large corporate client requires a different approach than a small recurring debtor. In CreditDevice, you set the steps and timing of reminders and demand letters yourself per customer segment. The system automates the actions; your team maintains personal contact where necessary.
A new follow-up strategy in CreditDevice won’t turn into a consultancy project.
AI in debtor management
Three ways AI saves your team time
AI assistant
Scout in the file
Scout, CreditDevice’s AI assistant, reads the file, summarizes, suggests actions, and records them—also in bulk for a range of invoice numbers. The credit manager approves.
AI for incoming email
AI in CreditDevice reads incoming emails from debtors and processes them. For itsme, this saves 32 hours per week.
Email integration
Your own AI via MCP
Via MCP, the open standard for AI connections, Claude, Microsoft Copilot, or your own agents work directly in CreditDevice. With the same rights as the user and every action logged.
Open standard
Why CreditDevice?
Modern, complete, and flexible debtor management
Organizations choose CreditDevice for its functionality, ease of use, flexible setup, and personal support. Expand your debtor management later with credit information or PolicyManager, within the same environment.
Modern and user-friendly
Clear worklists, AI support, and automated actions. Employees spend less time on repetitive work.
Complete
Communication, payment arrangements, complaints, debtor portal, reports, and collection follow-up in one platform.
Flexible self-configuration
Configure workflows yourself for customer groups, risks, and exceptions. A new follow-up strategy won’t become a consultancy project.
Scalable for complex organizations
Multiple administrations, ERP systems, entities, and countries, with daily follow-up that remains clear.
Unlimited users and direct lines
Finance, Sales, and other departments work together without per-user license costs. With Dutch-speaking support.
Open
Klacht
Open
25 years
Credit management software from Noordwijk
2750+
Customers in Europe, Asia, and America
25.000+
Users worldwide
ISO 27001
Certified, hosting within Europe
Integrations with your accounting and ERP
CreditDevice links with Exact Online, AFAS, Business Central, Twinfield, and SAP, among others. Other packages can be connected via the API. This way, you always work with up-to-date invoices and payments.
Further reading
Everything about CreditDevice Debtor Management at a glance
The comparison was prepared by CreditDevice based on its own product information and public information from other providers, verified on October 13, 2026.
Download the debtor management brochure
In 20 pages: workflows, AI and Scout, the business case for a shorter DSO, the debtor file, the customer portal, and all CreditDevice integrations.
Brochure
Compare debtor management software
See how CreditDevice compares to Payt, Onguard, Billtrust/iController, and TKB TRUST IT across 17 features, from workflows and AI to complaints and ERP integrations.
Comparison
Frequently asked questions
Questions about debtor management software
Is your question not listed? Discuss it with a specialist during a demo.
Debtor management is the monitoring and follow-up of outstanding invoices to ensure customers pay on time. It involves payment reminders, demand letters, payment arrangements, complaints, and, if necessary, debt collection. Good debtor management prevents payment arrears and keeps your DSO under control.
Debtor management software automates that process. CreditDevice Debtor Management follows up on outstanding items with reminders and demand letters, records payment arrangements and complaints in a single debtor file, and links with your accounting or ERP.
Yes. In CreditDevice, you set up workflows that automatically send or prepare payment reminders, demand letters, call actions, and tasks. You set up different segments and follow-up steps, including manual review where necessary. AI processes incoming emails from debtors, leaving your team with time for exceptions and personal contact.
Debtor management software helps manage and follow up on outstanding invoices. Credit management software is broader and also supports credit policy, risk management, segmentation, reporting, and collaboration. CreditDevice supports both.
Yes. Scout reads the file, summarizes, suggests actions, and records them; the credit manager approves. AI in CreditDevice reads incoming emails from debtors and processes them. Via MCP, the open standard for AI connections, CreditDevice also works with AI assistants like Claude and Microsoft Copilot, with the same rights as the user.
Implementation typically takes 4 to 12 weeks. This depends on the number of administrations, integrations, and workflows you want to set up.
This varies per organization and depends on your current DSO, the number of manual actions, the quality of your data, and the chosen workflows. Base a business case on your own volumes and time spent. As a benchmark: itsme has saved 32 hours per week since implementing CreditDevice’s AI email integration.
That depends on the number of debtors, the complexity of your organization, the type of customers, and how much you want to automate. In our comparison, you can see how CreditDevice, Payt, Onguard, Billtrust/iController, and TKB TRUST IT relate to each other.
See what your debtor management looks like in CreditDevice
View CreditDevice in a demo with your own processes as a starting point. A specialist will show you what you can automate and where you can win back time.
